Past Issues
Revenue Management Special- April-June, 2022
Contents
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8
With Technological Advancements Come Challenges that Need to be Overcome
Deanne Chang, Director of Revenue Management, Langham Hospitality Group
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20
Adapting to The Changing Consumer Behavior
Dillard Westmoreland, Director of IT, Nemacolin
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23
An Overview of Streamlining the Compliance Process
David Thompson, Chief Information and Technology Officer, American Express Global Business Travel
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27
Technological Advances in Food Safety
Sherri Williams, Head of Technical Services, JB
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28
Adapting to Consumer Demands: The Hotel Booking Perspective
John Pelant, VP-IT, CWT Americas
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30
Embracing Digitalization – Stepping into the New Normal
Janet Law, Senior Manager, Digital Marketing, Berjaya Hotels & Resorts
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