Past Issues
Spa and Salon Special- November-21, 2022
Contents
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8
Enhancing the Guest Experience Through New Uses of Tried-and-True Technologies
Frank Bonini, SVP and CIO, Cordish Global Gaming and Live! Casinos & Hotels
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19
Proprietary Tech Key to Corporate Travel’s COVID-19 Response
Jamie Pherous, Founder and Managing Director, Corporate Travel Management
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22
Adapting to Consumer Demands: The Hotel Booking Perspective
John Pelant, EVP Chief Technology Officer, CWT
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24
Adapting to the Changing Consumer Behavior
Dillard Westmoreland, Director of IT, Nemacolin
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26
With Technological Advancements Come challenges that Need to be Overcome
Deanne Chang, Director of Revenue Management, Langham Hospitality Group
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28
Ancillary Revenues: Investing in the Future of Hotel Distribution
Rhett Hirko, Global Vice President, Revenue Optimization, Preferred Hotels & Resorts
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30
Learning From Mistakes, Key to a Successful Career
Juan Alvarez, Director of Hotel Operations/RV Park, Golden Entertainment