| | 4 TRAVEL AND HOSPITALITY TECH OUTLOOKSEPTEMBER 2024LAST WORDEstelle Bean, Director of Hospitality Operations, Creative Dining ServicesCrafting Hospitality Excellence3012 COVER STORYDavid Mendes, Director of Technology and Digital Transformation, Pestana Hotel GroupInnovating the Hospitality Industry through DigitalisationIN MY OPINION08CONTENTSNAVIGATING DIGITAL TRANSFORMATION IN MODERN TOURISMEster Abad, Head of Digital Change Management & PMO | Digital Transformation, Meliá Hotels International
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