FREMONT, CA: Customized experiences have been at the center of the travel industry, with people participating at multiple levels to enhance their journeys. With the emergence of artificial intelligence (AI) and machine learning (ML), the travel industry across the world can provide a fast, secure and more customized experience. The ability of AI to perform tasks better than traditional human cognitive functions has made it useful in the tourism industry.
Travelers have unique expectations today. Factors like comfort, price, and modified services are dearer to them than anything else. To meet such potential in today’s customer-centric trade, advanced technology shows the way in reshaping different service sectors like never before. The deployment of AI for business purposes can save time and money, providing unique travel experiences.
AI, the new-fangled catchphrase for internet businesses, has altered all conventional operational practices in a short period. As a result, advanced concepts like speech recognition, language translation, automated response, and visual perception are breaching different business verticals these days.
AI is progressively used in various sectors, including visa and consular services. AI initiates smoother links between business and visa applicants through AI voice agents and chatbots. Granular data from each interface can be automatically identified, thus optimizing the workflow of the contact center.
According to surveys, nearly 80 percent of businesses today are invested in AI, which is about to skyrocket by 2020. Already ML, cloud computing, and internet diffusion using AI platforms have become mainstream. Many professionals believe that the implementation of AI will create revenue of a whopping $90 billion by 2025.
It has become fundamental for Visa providers to revamp their security audits and introduce stricter password control systems. The protection of employee and customer data has to be the top priority for the changing trends. Security must be given the utmost priority, and it should parallel the speed of creative processes in the visa industry.