Brunno Bernardes, FounderThis is where Hostway Travel is making a difference with real-time management, aligned with knowledge, technology, and best practices.
It delivers exceptional customer experiences, enhances travel management processes, and ensures maximum efficiency and cost-effectiveness for clients. One of the top 15 travel management companies in Brazil, Hostway Travel delivers the best results through transparent operations and quality services.
Understanding the changing needs of the corporate travel market, Hostway Travel was quick to make investments in technology and migrate its enterprise resource planning (ERP) platform to Microsoft Dynamics AX. It then developed a report management tool connected directly to its ERP and online booking tool (OBT) to provide increased visibility to clients.
An easy-to-implement, manage, and use OBT suited for the regional Latin American market was also developed. Through years of development, the team has brought its entire client base to operate using the in-house system. Forging strong connections with suppliers, these developments have helped Hostway Travel transform internal workflows, ensuring operational efficiency and consistency.
Impressed by the easy-to-use system and quality service delivered in Brazil, a client requested the company to provide services outside Brazil. Through meticulous research and strategic planning, Hostway Travel seized the opportunity and established operations in Chile in 2016. The client, previously serviced by another consortium, was captivated by Hostway Travel’s exceptional service and capabilities.
The project laid the foundations for further expansion, leading to the opening of four more operations in Latin America.
“The expansion across Latin America is a testament to Hostway Travel’s vision and unwavering commitment to excellence. With offices in Argentina, Brazil, Chile, Colombia, Peru, and Mexico, we have carved a distinct path of our own, providing seamless travel experiences that transcend geographical boundaries,” says Brunno Bernardes, founder of Hostway Travel.
Clients receive the added benefit of having a single point of contact for all decision-making processes across its offices, be it strategic, commercial, or financial decisions. This allows Hostway Travel to ensure consistency, efficiency, and quality across its services. The company leverages its regional presence to negotiate directly with top suppliers, guaranteeing better results for clients. This, combined with a simplified onboarding process, makes it the travel management partner of choice across Latin America.
Dedicated to increasing OBT adoption across Latin America, Hostway Travel demonstrates how clients can gain more control over their travel policies and receive better pricing. Aware of the low adoption rates in the region, the company went the extra mile while developing its OBT. While the same tool is used across various regions, it is customized for each country to incorporate local content. For instance, based on the location, the OBT includes numerous small suppliers that are not part of the global distribution system.
With offices in Argentina, Brazil, Chile, Colombia, Peru, and Mexico, we have carved a distinct path of our own, providing seamless travel experiences that transcend geographical boundaries
Consistent service levels and cohesive solutions in Latin America have earned Hostway Travel a regional membership in the GlobalStar Network. An unwavering commitment to excellence and a customer-centric approach have propelled it to the forefront of the industry. By offering tailored solutions and optimizing processes, Hostway Travel has redefined the travel experience for clients.
