Technologies form the basis for securing the food department of the restaurant from danger and eliminate the production of wastes.
FREMONT, CA: Hospitality industry is in the rise to provide exceptional customer service a safe and healthy environment, and especially attention to every area in the hotel. Technology makes it possible for the industry to boost efficiency and improve quality and safety protocols. Today’s customers are highly knowledgeable and are highly influenced by technologies that they expect the hospitality industry to serve their purpose. Focussing on the hotel industry from a marketing perspective, technology allows them to target their prospects and customers better. Technology will enable restaurants to become lean and mean and make their internal processes more seamless and effective. The duties of the hotel industry are not limited to customer relationship management (CRM), smart energy management, remote check-in/check-out, smart reserved parking, smart room service, and marketing practices. More the reduction of waste in hotel kitchens, more efficient is the process of cooking.
Here are some ways appreciated by hospitality CIOs to bolster efficiency and reduce waste in hotel kitchens.
With digital systems ruling the hospitality industry, operational efficiencies should be the heart of it. Digital systems allow restaurants to automate and accelerate their business practices and systems that can be anything from catering, maintenance, consulting, or marketing. Many restaurants attribute measurable operational improvements, including online ordering speed, consistent recipe preparation, and food safety to technology deployments.
Imagine the days when restaurants relied on pen and paper systems to maintain records, for line checks, and temperature logs, most of the time it ended in failure owing to human error, such as mistakes in recording information, misreading critical data, improper inspections, and so on. Apart from the benefits derived from accuracy, utilizing the digital systems promotes safety in food monitoring and preparation processes. Staff can use tablets and mobile phones to record data that enables managers to access results in real-time. It saves time and ensures accuracy for critical tasks.
Lessen Human Errors
Errors arise with humans unintentionally and are inevitable. However, it can be reduced by employing digital tools. Common mistakes like forgetting to lock the walk-in cooler doors, misreading a thermometer, entering incorrect critical data can put the food at risk. Sometimes the workers fail to do a crucial check during the busy lunch shift. In such scenarios, digital tools carefully and more precisely look after its environment to keep the food, guests, and businesses safer.
Reduce Food Waste
The biggest problem in restaurants today is improper management of food waste. Monitoring customers becomes a necessity for a restaurant to reduce food waste. Utilizing smart technology customer data is aggregated and made actionable. Chefs and managers can easily access and make a comparative study to gauge the necessary volume. Equipped with this data, they can be more accurate on what quantity the customers’ order resulted in less food waste. The techniques to order, store, and prepare can be more digitalized to reduce food waste and save the restaurants expenses on food.
The sensors for their accuracy are increasingly replacing traditional digital thermometers. Sensor technologies can be used for process control in the food departments. Because sensors can tolerate the hostile environment of the kitchen. They can be widely applied for temperature sensing, helping restaurants with monitoring food temperatures. While food temperature monitoring sensors send immediate notifications about power outages, equipment monitoring sensors serve a different purpose. They detect changes in temperature in case of improper working of the oven, open walk-in door open, and power shut down, thereby protecting food against safety issues and reducing product loss.
Digitalizing the Documents and Files
When a complaint or problem outbreaks from the customer, the hotel manager has to check with a lot of people and associated files to arrive at the appropriate judgment. And if that restaurant is using pen and paper records, it would degrade the customers' view of the restaurant. Also, it would be challenging for the hotel to access specific files from overloaded files and clunky arrangement. Adopting digital tools makes it easier to access records accurately.
Improved Processes and Access to Critical Information
Digital tools can provide restaurants with critical points of hazards and alert the restaurant heads when any issue emerges to reduce them as well as related expenses. For example, when a power outage occurs at midnight when most of the authorities are out of place, they would not be aware of the power outage if they are using paper systems in place of digital tools. They will have to throw the food, which costs them a lot of money, and it can also result in serving compromised food to the guests. It can sometimes lead to potential foodborne illness hazard. However, digital tools would have sent alerts instantly at the time of power issue to the restaurant heads, avoiding danger and sometimes automatically turn on the inverter.
Creating a Seamless Experience
In many cases, restaurant owners and operators could improve performance by analyzing data to determine the customers’ interest and behavior. Using digital tools instead of paper to review their ordering history and sales data on a calendar basis can help restaurants obtain various valuable insights like the quantity of food ordered at various times potentially saving significant money and reducing food waste.
Fulfilling Staff with Digital tools
Although ordering, inventory, and inspections are the favorite tasks of the restaurant staff, it can still be made more interesting and convenient by providing them with tech tools for running the restaurant efficiently and safely. Tech tools give the workers what they look for and what they enjoy ranging from preparing delicious food to hospitality services.
When technology is concerned, implementing it in the restaurants is less complicated and expensive, which makes all restaurants from small to big shift to digital tools. With digital systems turning to be more accessible, affordable, and user-friendly in recent years, executing it can bring a positive impact to the restaurants.