Situations seem to have an alarming statistic for IT teams and the CIOs, keeping in mind the possibility of employee burnout, growing cybersecurity risks, and a higher probability of lost or stolen devices.
FREMONT, CA: Every vacation starts with a full swing, and especially, summer brings the most attention. The latest data suggest that global workers face a challenging time to disconnect from their job even during these holidays. Only 22 percent of working professionals leave their devices back at home during the vacation, which means people do not retire from their work most of the time.
Naturally, workers that have higher-level positions in an organization are more likely to carry their work devices on vacation. Whereas, 50 percent of vice presidents and C-level executives do not prefer leaving behind their work devices at any cost.
The statistics, therefore, reflect that both groups have a much higher possibility of losing their employer-issued devices, while on vacation. It is considered a worry for the executives as they might have sensitive information stored on their devices, and losing it might cause them a lot of trouble. While every such customer needs an individual approach to address the situation, CIOs and the IT teams need to be proactive in resolving the issues and treating it with both demographics.
Even while the overall number of theft or loss seems low, and the odds are good enough that the device can be recovered, it still brings critical risks for organizations that conform to privacy regulations. Eventually, the cost to the company centers around the value of the data stored on the device, instead of the price. It is significant for the CIOs and IT departments to instruct their employees on this new level of threat and advice them to report immediately. They should also ensure that they stick to the agreement.
CIOs today, along with their IT teams, might find themselves dealing with an overwhelming rise of tickets during the summer and as a result, employees get their devices on a vacay. Nonetheless, CIOs can help the IT teams in making necessary arrangements for the employees. Besides, they should also enjoy their vacations as it is significant for the organizations to prepare the recurring snafus.
• CIOs can advise the teams to prepare for a steadier development on the transformation projects so that the staff is not unavailable. They need to consider if the project timelines need to be pushed out or arrange for groups that can keep the work going despite diverse vacation schedules. The system might help in reducing the number of employees who feel the need to get their work with them on vacations.
• Creating support tickets might be harder for the IT department to close as people make a great haul about the issues but do not cooperate with them to resolve it. CIOs need to encourage the employees to keep their travel schedule in mind whenever they submit any ticket. Additionally, ensure that they do not crush the IT with requests when they are unavailable to resolve or address the problem.
• CIOs should prepare an environment where they can make sure that the employees do not have second thoughts on leaving their work devices at home. CIOs and the IT department must reinforce that employees should not have the urge to download sensitive files to their devices. It brings additional exposures for the organization involving cybersecurity risks and other compliance issues along with intellectual property distresses.
• In case the CIOs succeed in getting more workers to disconnect during their vacations, the IT will witness a backlog in devices that might need patches or updates. IT must reach out to the employees coming back from holidays and remind them to check their systems for updates or issues that might have been issued while they were away.
• CIOs should make sure that the entire team, including the IT, needs to make sure that they have complete coverage during the travel season. Nevertheless, during an emergency, the teams must have their contact information so that they can reach out to them.