Technology is playing an increasingly important role in the travel sector. 2020 will see the emergence of advanced technology use cases where the industry can attain a profit.
FREMONT, CA: 2019 was an exciting year for the travel and hospitality industry. As the industry welcomes the new decade, the travel companies are one step closer to the future and the innovative technologies that the company relies upon since the beginning of the technology revolution in the sector. Here are some of the travel and hospitality business technology trends to watch out for in the year 2020.
Just like how the face is recognized to unlock the phone, the face identity is becoming an inevitable trend. It is predicted that the facial recognition technology will soon be used in airports, and the travelers can soon be able to use their face as the ID cards and even without worrying about taking out the passports or the ID.
For the restaurant managers and travel management, a check-in kiosk is known to minimize the cists and automate the processes while enabling the guests to make their own choices and also save time. Self-service can also help to upsell opportunities since it can easily display extra services and also allow the guests to choose the ones that fit the needs.
AR, VR, and AI
Travel and hospitality is the perfect ecosystem for the virtual, augmented reality since they permit the exploration of travel destinations, accommodations, and also the settings. Virtual reality and augmented reality are in no way significant for the hotel, and it doesn't seem like they will be anytime soon. The excellent instances that can trigger a guest's journey and drive to a higher level of popularity in the future that can result in more bookings. Every year the evolving technology moves to the front. These exciting innovations can eventually improve the quality of a guest's journey.