Eren Aksoy, COOPicasso Travel helps travel agencies and tour operators work smarter, faster and more profitably with Cockpit, its powerful booking platform that brings airline fares and booking options together in one place. Agents can compare regular airline prices, negotiated and discounted fares and airline-direct NDC options, with access to fares from more than 100 airline contracts and 50+ low-cost carriers. Agencies can issue tickets automatically and add services such as baggage and seat selection. Automating routine search and ticketing work allows travel professionals to devote more time to customers and the situations that call for their expertise.
Knowledgeable support is available when bookings require changes or other assistance. Backed by a 47-year reputation in the U.S. travel industry and strong relationships with airline partners, Picasso Travel brings experience to both its technology and client support.
“Our clients know they are gaining more than a booking platform,” says Eren Aksoy, COO. “They are gaining a long-term technology and service partner committed to their success.”
When Huseyin Ozyurtcu, CEO, started Picasso Travel, tickets were mostly handwritten and physically delivered to passengers at the airport. Since then, booking, ticketing and accounting have become automated, while the industry has weathered 9/11, the pandemic and wars. Having witnessed those changes firsthand, Ozyurtcu combined that experience with technology to help clients find solutions and keep the end customers moving.
Built Around Each Travel Business
Since no two travel businesses operate the same way, Picasso Travel adapts its technology and support solutions to each client’s business model and workflow.
Cockpit can be configured to provide the airline content, fare types and booking tools most relevant to each client. For leisure agencies and those serving customers visiting friends and family, it provides access to discounted international fares and low-cost carriers. Corporate travel providers benefit from efficient booking, flexible ticketing, mileage perks and rapid post-sales support. Online travel agencies can connect to Cockpit through an API.
-
Our clients know they are gaining more than a booking platform. They are gaining a long-term technology and service partner committed to their success.
Each client receives dedicated account support backed by experienced travel professionals who understand the business. The team provides onboarding, staff training and ongoing assistance, along with hands-on help with ticketing, exchanges, refunds, schedule changes and complex itineraries.
The value of that combination is highlighted in a recent case. It involved a small group traveling to Nairobi when attacks in the Gulf region disrupted their Emirates flight through Dubai. With Dubai Airport affected and flights grounded, Picasso Travel helped the agency move the group to a European carrier that did not require a Middle Eastern connection, allowing them to continue their journey.
The agency earned the group’s trust through the quick solution. One traveler, a priest, later shared the experience with his congregation, which helped the agency gain new customers.
Improving Through Industry Insight
Cockpit is built to scale with agencies of all sizes. Whether an agency is processing a few bookings a day or thousands each month, it can access the same available booking resources without needing to switch to another booking platform as its business expands.
Feedback from travel businesses across different markets directly shapes Cockpit’s development, informing improvements to search performance and booking features. New airline partnerships and expanded content give clients greater efficiency, choice and flexibility.
As customer expectations shift toward digital self-service, personalized travel options and faster response times, Picasso Travel continues to simplify workflows and develop solutions around the needs of travel professionals. Ongoing innovation keeps Cockpit efficient, competitive and future-ready.
