There is no shortage of restaurant technology that may improve operational efficiency, enhance client experiences, and even increase revenues. According to The National Restaurant Association, 73 percent of restaurant operators feel that technology enhances profitability and gives them a competitive edge.
FREMONT, CA: It's no secret that a point-of-sale restaurant system may assist in streamlining operations, improving service quality, and keeping customers satisfied. POS systems continue to improve intuitiveness as technology progresses and evolves.
EMV terminals, mobile payment, tablet point-of-sale, and cloud-based point-of-sale systems are just a few of the trends that have grown in importance for restaurants this year.
However, with so many software and hardware alternatives available, how do restaurants decide on the best system?
One of the initial steps is to use a local or cloud-based point-of-sale system. For this post, let's concentrate on cloud computing platforms.
If restaurants consider using a cloud-based system, it's critical to understand that these systems run differently from those installed locally. Still, they can provide restaurant owners with fresh insights into their business.
Consider the following three advantages of a cloud-based point-of-sale system:
1. Access to Real-Time Data from Anywhere: Owners of cloud-based point-of-sale systems can access real-time data from any location, at any time. This is particularly advantageous when managing many locations. Owners may ensure their firm operates at peak efficiency even when they are physically unable to do so.
Owners and managers may remotely monitor real-time business updates, analyze sales and transaction history, track top-selling items, and much more with this type of POS system. Additionally, cloud-based solutions can integrate all of this data, providing restaurateurs with an accurate and comprehensive view of their business' cash flow, enabling them to run their operations as efficiently as possible.
2. Accelerate FOH: Cloud-based restaurant management systems typically connect with modern restaurant gear, such as tablets and mobile phones. Tablet point-of-sale systems enable front-of-house workers to be more mobile, thus improving client experiences. According to R|Magazine, cloud-based tablet point-of-sale systems enable easier integration of services such as loyalty programs and rewards systems.
With a tablet point-of-sale system, servers may submit orders immediately to the kitchen, resulting in smoother, faster service. Front-of-house employees will have greater flexibility when processing orders and payments because they may be completed right at the table, saving them valuable time.
3. Increased Data Security: Additionally, greater security is a plus. A cloud-based point-of-sale system uses an Internet infrastructure to connect to a distant server and access data. This essentially means that data can be automatically backed up and synced, ensuring more excellent protection and accurate information. Additionally, it is not reliant on software updates that must be downloaded manually by a support specialist.
Additionally, rather than employing specialists to remediate a data breach, these solutions typically employ IT professionals, to secure and maintain data 24 hours a day.
Cloud-based solutions are more secure than on-premises systems due to these characteristics